Transformational change is a process designed to create significant change in the culture and work processes of an organisation that produce significant improvement in performance. It often occurs in response to, or in anticipation of, major changes in an organisation’s environment or business model or to take advantage of new opportunities.
These changes often identified when undertaking a strategic review or with a scenario planning exercise. Both of these can identify possible changes that may have an impact on the way the organisation operates and which require modifying internal structures and processes as well as its culture and management.
Transformational change will have significant impact on the business processes, people and technology. It is important to note that once you commit to these changes, you can’t turn around and go back to the old ways.
Examples of transformational change include: implementing major strategic and cultural changes, adopting radically different technologies, transforming business processes, entering new markets.
Organisational change can be huge and sweeping, small and incremental, or something in between. Research has shown that working to gain employee and middle-management support is essential. It has also shown that a Purpose-Drive organisations are much more adaptable and open to change, indeed Purpose can be a strong driver of change within an organisation.